12-Week 1:1 Dog Training Programme

Terms & Conditions

Introduction

Welcome, I’m so pleased you’re here.

This programme is designed to support you in creating real, lasting change for both you and your dog. My approach is open, supportive, and tailored to you as an individual — because no two dogs (or owners) are the same.

Dog training isn’t just about what happens in sessions — it’s about what happens in your day-to-day life. Dogs are learning every minute of every day. That’s where the real transformation happens, between sessions, and I’m here to support you through that.

Programme Overview

This is a 12-week bespoke 1:1 dog training programme, designed to give you the guidance, tools, and support you need.

The programme includes:

1:1 training sessions (via Zoom or in person, as agreed)
Ongoing WhatsApp support between sessions
Tailored training plans specific to your dog
Practical exercises and training games to implement between sessions

Sessions are approximately 45 minutes and should take place in a suitable, distraction-managed environment where possible.

My Role as Your Trainer & Guide

I see my role as a guide throughout this process.

I’m here to support you in understanding your dog, building your confidence, and helping you make sense of what’s going on — but I won’t “fix” your dog for you.

Real progress comes from the relationship you build with your dog outside of sessions and how often you play the games or exercises each week.

During our time together, I will:

Guide you through practical, realistic training approaches
Help you understand why your dog behaves the way they do
Support you in building confidence and consistency
Offer honest feedback, encouragement, and adjustments

There is no one-size-fits-all approach — everything we do will be adapted to suit you, your dog, and your lifestyle.

I’m here to guide you, not judge you. We’ll figure things out together in a way that feels realistic and achievable.

Client Responsibility

This is a collaborative process.

You are responsible for:

Attending sessions and engaging fully
Practising consistently between sessions
Implementing the guidance provided

Results will vary depending on consistency, environment, and your dog’s individual needs. While I will fully support you, specific outcomes cannot be guaranteed.

Training Disclaimer

Dog training is not a substitute for veterinary, medical, or behavioural advice
You agree to seek professional support where required
You accept full responsibility for your dog’s behaviour and actions at all times

Support Between Sessions

Support is available via WhatsApp between sessions.

I aim to respond within 24–48 hours (Tuesday–Friday). This support is there to help you stay on track, ask questions, and feel supported as you implement the training.

Message as much as you like, daily updates are encouraged in any format (videos, voice notes, messages or dictaphone)

Fees

The total cost of the 12-week programme is

Payment options:

£550 if paid in full before the programme begins
or
£199 x 3 if paid in monthly instalments

Due to the nature of this programme and the level of support provided, payments are non-refundable.

Booking & Scheduling

Sessions will be scheduled in advance via itssimplythepets.co.uk/book-online

Please ensure:

You are on time and prepared
You are in an appropriate environment for training
You have allowed space to focus and engage

Cancellations & Rescheduling

A minimum of 72 hours’ notice is required to reschedule
Late cancellations or missed sessions may result in loss of that session

If you are:

Late → session time will be reduced
15+ minutes late without notice → session may be cancelled and forfeited

If I need to reschedule, I will give at least 72 hours’ notice where possible.

Communication

If anything feels unclear, uncomfortable, or not quite right, please let me know.

Open and honest communication is really important so we can get the best outcome for you and your dog.

I am only as good as my clients communication and commitment to the plan

Preparation

To get the most out of the programme, I recommend:

Having something to take notes with
Tracking your progress between sessions
Practicing exercises regularly

Session recordings or follow-up notes may be provided where appropriate.

My Commitment to You